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Using Social Media to Enhance Workplace Investigations
Original Program Date :
Length: 56 Minutes

Social media sites are used by over 3 billion people worldwide, creating a wealth of information to aid investigators. Investigators who are skilled at navigating social media platforms and open source websites and forums can contribute to success of their investigations by uncovering essential or critical information. However, without proper tools and skills, social media investigations can be time consuming and cost-prohibitive.  

At Deloitte, we conduct technology-driven workplace investigations into fraud, financial crime and conduct-related issues. Our investigators rely on a digital toolkit to assist in the discrete collection and analysis of social media data, dark/deep web sources to understand individuals’ extended networks, online activities and the social media content directly or indirectly related to the case at hand. 

During the course of this webinar, we will explore some classic cases for using social media to enhance workplace investigations – both large and small and discuss the ethics and limitations around this approach. 

Disclaimer: The contents of this webinar and the positions taken are those of the presenter only, may be time sensitive, and are not warranted, endorsed or otherwise recommended by AWI and are not intended to provide legal advice.  

Emmy Babalola, Partner, Deloitte
Kyam Shell-Schnitzer

Kyam Shell-Schnitzer is the Manager in Deloitte Forensic, within the firm’s Financial Advisory service line. Kyam routinely manages investigations into workplace misconduct, allegations of discrimination, sexual harassment, fraud, corruption, bribery/kickback schemes, and money-laundering, as well as projects focused on insider threats, cybercrime, terrorism and major geopolitical conflict.  In addition, Kyam leads the social media investigations / risk sensing capability and routinely helps clients use publicly available information to help clients to get ahead of emerging risks, identify and exploit new opportunities, and make intelligent decisions that drive the right outcomes. Recently, Kyam leads professionals with extensive experience conducting discrete and impartial workplace investigations covering a variety of topics, including discrimination and harassment, bullying, and other workplace misconduct issues. He has experience performing employee interviews, collecting evidence, conducting forensic review of sensitive client electronic data, and reviewing workplace policies and procedures. Finally, as part of the team’s holistic approach to workplace investigations, Kyam has experience monitoring traditional and social media for developments related to the investigation. Prior to joining Deloitte, Kyam worked in an International Law Firm and the Canadian Intelligence Community providing intelligence support to security operations abroad. A member the Barreau du Quebec, the Law Society of Upper Canada, Kyam holds both a civil and common law degree from the University of Ottawa, a Masters in International Security from the University of Reading (UK) and a BA (H) in History from Queen’s University. He is fluent in English and French.

Liane Chance

Liane Chance is a Senior Associate within our Forensic and Workplace Culture and Conduct practices. Liane has 6 years of consulting experience and is a trained workplace investigator with a background in gender equity and social justice. She has worked on investigations and reviews concerning discrimination, racism, harassment and other workplace misconduct issues for private and large, complex public sector clients. 


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