Navigating the Client Relationship: How External Investigators Provide Value for our Clients

As external investigators we partner with our clients to provide a valuable service. This means navigating sticky situations and knowing when to be flexible and when not to be. To really provide value we need to understand the client’s needs, be able to assess if we are best suited to meet those needs, and determine which services we provide make the most sense. This webinar will focus on some of the choice points we have and how to make decisions about them 

Learning Objectives 

Participants will be able to: 

1. Determine what services an external investigator can provide, including assessments, mediation, case evaluation and training, and which services may not make sense for an external. 
2. Describe when to apply flexibility to the form of the report, including oral vs. verbal reports and full reports vs. executive summaries. 
3. Explain when to do an investigation and when to do an assessment. 
4. Determine when and how to make a referral. 

Disclaimer: The contents of this webinar and the positions taken are those of the presenter only, may be time sensitive, and are not warranted, endorsed or otherwise recommended by AWI and are not intended to provide legal advice.  

Cancellation Policy: If you must cancel your webinar registration and do so on or before Monday, May 24, your webinar registration fee will be refunded. To cancel your registration, email Julia Renner at juliar@awi.org. There will be no refunds for cancellations received after Monday, May 24.