Promoting and enhancing the quality of impartial workplace investigations.™
Credit Available - See Credits tab below.
Total Credits: 1.0 including 1.0 CPD
Tags: AAWI
Presenter: Diana Knight
Moderator: Paula Hoctor
Overview: Being a culturally responsive workplace investigator has become increasingly challenging amidst the growing cultural complexities of our society. We know that being culturally responsive is much more than arranging a translation and interpretation service. If cultural contexts are ignored in workplace investigations, it could lead to poor rapport, unproductive interviews, and ineffective fact-finding. This webinar considers what it means to be culturally responsive, and offers practical strategies for the workplace investigator to adopt a person-centred approach. The strategies address three focus areas that support culturally-responsive investigations: (1) Being self-aware and reflecting; (2) Cultural literacy; and (3) Adjust, accommodate, and respond.
This webinar is suitable for all jurisdictions, workplace investigators, human resources professionals, and conflict resolution practitioners.
This webinar is = to 1 CPD Point. All jurisdictions vary in terms of how CPD Points are calculated and considered eligible, please reach out to the governing bodies in your jurisdiction if you are unsure.
Diana Knight is a specialist workplace investigator with Q Workplace Solutions. Diana has conducted numerous workplace investigations and workplace culture reviews relating to bullying, harassment, and discrimination. Diana is also an accomplished conflict resolution practitioner with experience in federal, state and territory government, as well as private industry. Diana is experienced in trauma-informed practices and culturally responsive practices and shares her knowledge through training, coaching and supervising others. She regularly presents and guest lectures on investigation-related topics including masterclasses on conducting workplace investigations, complex communication skills, working with vulnerable parties, and culturally-responsive investigation strategies. Diana is legally qualified and is a nationally accredited mediator.
Paula Hoctor: with over 25 years in employment law and workplace investigations, she has built one of Australia’s largest independent workplace investigations firms. Under her leadership, Q Workplace Solutions is known for their skilled and sensitive approach to trauma-informed and culturally-responsive workplace investigations and reviews. She is a recognised authority on procedurally fair and impartial workplace investigations, frequently conducting training and presenting at conferences for major industry bodies.
