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On Demand

Investigating Bullying and Personal Harassment in the Respectful Workplace

CAWI |  External Investigators |  Internal Investigators
Pamela M Clarke |  Ms. Jackie I. Gruber
1 Hour 05 Minutes
Audio and Video
Original Program Date:
Mar 20, 2017
Never expires.


More and more these days complaints of bullying are coming up in the work environment across Canada. In most respectful workplace policies, bullying is the greyest area of the policy and the trickiest to investigate. Some Provincial legislation requires organizations to have a respectful workplace policy that deals with these issues, however, unlike Human Rights Commissions they do not offer an investigations process, leaving the onus on the employer. What is it and how does an investigator assess such complaints?

This webinar will:
• Define bullying under Canadian law;
• Distinguish the differences between bullying and human rights complaints; 
• Discuss the challenges when assessing a complaint of bullying; and 
• Look to other options of dealing with bullying.

Disclaimer: The contents of this webinar and the positions taken are those of the presenter only, may be time sensitive, and are not warranted, endorsed or otherwise recommended by AWI and are not intended to provide legal advice.  




Pamela M Clarke

Pamela M. Clarke Law Corporation

Pamela Clarke is a workplace human rights lawyer and investigator practising in Winnipeg. She has focussed her career on employment and labour relations issues, both as a lawyer and senior human resources leader in prominent Canadian corporations. Ms. Clarke started working in the area of employment discrimination at the Canadian Human Rights Commission in the late 1980’s while attending the University of Ottawa Law School. She has extensive experience in the development of respectful workplace policies, the design and delivery of workplace human rights education, the mediation of disputes and the investigation of complaints. She has trained thousands of individuals on the prevention of harassment and workplace violence as well as instructing HR professionals on the appropriate methods for investigation and response. Since launching her own investigation practice in 2005, Ms. Clarke has investigated over 200 complaints, in a variety of private and public sector, unionized and non-unionized workplaces, often dealing with complex issues and multiple parties. She is a member of the Law Society of Manitoba, the Canadian and Manitoba Bar Associations, the Human Resource Management Association of Manitoba, the Association of Workplace Investigators, and a founding member of the Canadian Association of Workplace Investigators. She is a graduate of the 2015 AWI Institute in Mystic, Connecticut and served on the 2016 AWI Institute faculty in Niagara-on-the-Lake, Ontario.

Ms. Jackie I. Gruber

Director Respect Diversity and Inclusion

British Columbia Institute of Technology