This webinar continues the workplace investigation industry’s discussion about the impact of generative AI. Past AWI programs focused on AI basics, use cases, and potential tools. This program will turn the spotlight on what the future practice of workplace investigations may look like as AI becomes more common, including for internal HR investigators and external attorney and PI investigators.
Used by mediators, hostage negotiators, journalists, therapists and many other professionals, active listening deepens our understanding of others’ positions. For lawyers it can be used effectively in negotiations, client conversations, and during heated conversations to help you obtain the best result for your client. For workplace investigators it can be used to ensure you are receiving information in the way the party or witness is intending it. This interactive CPD with lawyer and mediator Jennifer Egsgard will explain how active listening impacts both listeners and speakers, why it works, and how to do it. You will have a chance to practice in groups of two or three and will find the skills useful in your professional, as well as personal, relationships.
This workshop focuses on practical investigation techniques, where credibility assessment will be considered from a legal perspective, but also from a psychological theories’ perspective.